Social Responsibility
At NEYA Hotels, social responsibility is a cornerstone of our business strategy, as we strive to generate a positive and measurable impact in the communities where we operate.
The “Quarto Solidário” (Solidarity Room) project, created 13 years ago, is our main external Corporate Social Responsibility initiative. NEYA Hotels provides accommodation and breakfast to vulnerable families whose children are hospitalized in pediatric care. This project is part of our commitment to the Sustainable Development Goals (SDGs), namely in health (SDG 3 – Good Health and Well-Being), reducing social inequalities (SDG 10 – Reduced Inequalities), and partnerships for development (SDG 17). Since its inception, “Quarto Solidário” has aided over 200 people from over 100 families, offering more than 650 nights of accommodation and breakfast, thus validating the positive impact NEYA Hotels’ generates in the communities we operate in.
In addition to “Quarto Solidário”, NEYA Hotels actively promotes corporate volunteering among our employees, encouraging their direct involvement in social causes. Additionally, we maintain strong partnerships with several social solidarity institutions, maximizing the effectiveness and reach of our actions, in line with SDG 17 – Partnerships for the Goals.
Quarto Solidário
One of NEYA Hotels’ missions is to promote positive and responsible participation in the community through initiatives and protocols with charitable institutions. An example of this is the “Solidarity Room” initiative, created by NEYA Hotels in 2011. This initiative is the result of a partnership with the São José Local Health Unit (USLSJ) which, through its Social Action Office, identifies and assesses situations in which family members need support. They are referred to the hotel when they need accommodation near the hospitals – Hospital D. Estefânia, Hospital dos Capuchos, Hospital de Santa Marta, Maternidade Dr. Alfredo da Costa and Hospital Curry Cabral.
This partnership was also established with the Centro Materno-Infantil do Norte, in Porto.
The aim is to provide free bed and breakfast to needy families with children admitted to pediatric care.
Corporate Volunteering
Solidarity dinner at the NEYA Lisboa Hotel
In a partnership of solidarity between NEYA Hotels, the Arroios Parish Council and various partners, we carried out a volunteer action that fills us with pride and that transformed the day of 21 families (36 people) in a situation of socio-economic vulnerability. Employees prepared and served a special dinner and all the families took home a basket of essential goods.
Solidarity Lunch at NEYA Porto Hotel
To mark Volunteers’ Day, we held a charity event in collaboration with the Miragaia Parish Council and various partners. This initiative supported 35 families (58 people) in a situation of socio-economic vulnerability with a special lunch and a basket of essential goods. This gesture of solidarity reaffirms our commitment to helping the community.
Support for Education and Training
Educate to Transform Training
The Crescer Bem Association’s “Educate to Transform Training” initiative used the room and bedroom provided by the NEYA Lisboa Hotel to offer practical training in domestic skills to the parents of children undergoing hospital treatment. This training includes activities such as setting the table and making the bed, which are essential not only for improving quality of life during this difficult period, but also for empowering parents with valuable skills for the job market. With these skills, parents are better prepared to find employment, promoting their autonomy and long-term financial stability.
Setúbal Hotel School visiting the NEYA Lisboa Hotel.
NEYA Hotels units are regularly visited by various schools because they are considered a case study in sustainable tourism. The students are interested in learning about NEYA Hotels’ sustainability principles, the social concerns in the development of its activity and the good practices implemented.
Students from the Tourism Management degree course at ISLA Gaia’s Faculty of Management at the NEYA Porto Hotel.
Partnerships and Collaborations
São José Local Health Unit
Collaboration Protocol between NEYA Lisboa Hotel and Unidade Local de Saúde São José, signed by Yasmin Bhudarally, CEO of NEYA Hotels and João Martins, Executive Member of ULS São José. This agreement aims to promote the well-being of children who need medical and hospital care, supporting families who find themselves in a delicate financial situation.
Growing Well Association
Signing of a protocol between Yasmin Bhudarally, CEO of NEYA Hotels, and Isabel Ramos, President of the Crescer Bem Association, an organization dedicated to transforming the lives of children and families in situations of social risk, thus being aligned with the values practiced by NEYA Hotels since its inception.
