Hereinafter “COMPANIES”, jointly disclose the following information:

Definition of cookie

Cookies are small text files that the online portals visited by the user send to and record on their computer or mobile device, to then be retransmitted to the same online portals on a subsequent visit. Thanks to cookies, the online portal remembers the user’s actions and preferences (such as login data, chosen language, font size and other display settings, etc.) so that they are shown again when the user visits that online portal again or navigates from one page to another. Cookies are thus used to perform computer authentication, session monitoring and storage of information on the activities of users accessing an online portal and may also contain a unique identification code that allows the user’s browsing within the online portal itself to be monitored for statistical or advertising purposes. While browsing an online portal, the user may also receive cookies on their computer or mobile device from online portals or web servers other than the one they are visiting (so-called ‘third-party cookies’). Some operations cannot be carried out without the use of cookies, which in some cases are technically necessary for the operation of the online portal.

General types of cookies

There are various types of cookies, depending on their characteristics and functions, and they can remain on the user’s computer or mobile device for different periods of time:

Session cookies – are automatically deleted when the browser is closed; Persistent cookies – remain on the user’s device for a predetermined period of time.

According to the legislation in force in Portugal, the use of cookies does not always require express consent from the user.

In particular, ‘technical cookies’ do not require this consent, i.e. those used for the sole purpose of transmitting a communication over an electronic communications network, or to the extent strictly necessary to provide a service expressly requested by the user. These are, in other words, cookies that are essential for the operation of the online portal or necessary to carry out activities requested by the user, namely: analytics cookies when used directly by the manager of the online portal to collect information, in aggregate form, on the number of users and how they visit the website, browsing or session cookies (to authenticate), functionality cookies that allow the user to browse according to a series of selected criteria (for example, the language, the products selected for purchase) in order to improve the service provided to them.

For ‘profiling cookies’, i.e. those intended to create profiles relating to the user and used to send advertising messages in line with the preferences expressed by the user when browsing the internet, the user’s prior and express consent is required. The online portal uses the following cookies which can be deselected, with the exception of third-party cookies for which the user must refer directly to the respective modalities for marking and deselecting the respective cookies, indicated through links:

Types of technical cookies

Below is a description of the technical cookies commonly used by web platforms:

Browsing or session cookie – strictly necessary for the operation of the online portal or to allow the user to use the content and services they have requested.

Analytics cookies – make it possible to understand how the online portal is used by users. These cookies do not collect information about the user’s identity or any personal data, as the information is processed in an aggregated and anonymous form.

Functionality cookies – used to activate specific features of the online portal and a series of selected criteria (e.g. language, products selected for purchase) in order to improve the service provided.

Profiling cookies – used to send advertising messages in line with the preferences expressed by the user when browsing the Internet.

Third-party cookies – referring to online portals or web servers other than those of the COMPANIES, used for their own purposes, including profiling cookies. It should be noted that these third parties, listed below with the respective links to the privacy policies, are independent owners of the processing of the data collected through the cookies served by them; therefore, the user should consult their personal data processing policies, information and consent forms (marking and unmarking of the respective cookies).

In addition, it should also be noted that the COMPANIES do what is reasonably required of them in order to be able to monitor cookies on their online portal. These are regularly updated on the landing page at the link indicated below, where we provide transparency about cookies sent directly by the COMPANIES and their purpose, as well as specific reference to cookies sent by third parties via our online portal.

As already pointed out, the COMPANIES assign third-party cookie providers the responsibility of providing the privacy statement and collecting users’ consent. This responsibility refers not only to the cookies that the third parties send directly, but also to any additional cookies that are sent through our online portal due to the use of services from which the third parties themselves benefit. With regard to these cookies, sent by service providers of these third parties, the COMPANIES cannot exercise any control and do not know either their characteristics or their purposes.

Cookie settings

The user can choose to receive profiling cookies. Failure to consent to the cookies indicated (profiling cookies) will not affect the operation of the online portal. The user can block or delete (all or part of) technical or functionality cookies using specific functions in their browser. However, the user is informed that not allowing technical cookies may make it impossible to use the online portal, view its content and use its services. Inhibiting functionality cookies may mean that some services or certain functions of the online portal are not available or do not work properly and the user may be forced to change or manually enter some information or preferences each time they visit the online portal.

The choices made by the user in relation to the online portal’s cookies will in turn be recorded in a separate cookie. This cookie, however, may in some circumstances not work properly: in such cases, the user is advised to delete the cookies they do not like and inhibit their use through the functionalities of their browser.

User preferences in relation to cookies will be reconfigured if different devices or browsers are used to access the online portal.

For more information on setting and specifying preferences regarding cookies, please follow the specific instructions for the following browsers:

– Edge

– Firefox

– Chrome

– Safari

Specific cookies used on the

platform The following table specifies the cookies sent by NEYA Hotels through its website:

How to view and modify cookies via the browser

The user can select which cookies they wish to authorize, as well as allow, block or delete (in whole or in part) cookies via specific functions of their browser using the button below.

Policy updated on December 21, 2020