How can I provide feedback about my stay at the hotel Neya Lisboa?
To submit your feedback, please send an email to: [email protected] with the following information, we will get back to you as soon as possible:
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
• Reservation or accommodation number (if you have one)
• Request
• Email address
• Phone number
Which language does the staff speak at Neya Lisboa hotel ?
Our team speaks English, French, Portuguese and Spanish.
How can I contact the Neya Lisboa hotel?
To reach the hotel staff, please find the details for each department below:
Reception
Email: [email protected]
Phone:+351 21 310 1800
Toll-Free #:Not available
SMS: Not available
Reservation
Email: [email protected]
Phone:+351 21 841 3051
Toll-Free #:Not available
SMS: Not available
Events
Email: [email protected]
Phone:+351 21 841 3066
Toll-Free #:Not available
SMS: Not available
Restaurant
Email: [email protected]
Phone:+351 21 841 3066
Toll-Free #:Not available
SMS: Not available
Spa
Email: [email protected]
Phone:+351 21 841 3051
Toll-Free #:Not available
SMS: Not available
Reception
Email: [email protected]
Phone:+351 21 310 1800
Toll-Free #:Not available
SMS: Not available
Reservation
Email: [email protected]
Phone:+351 21 841 3051
Toll-Free #:Not available
SMS: Not available
Events
Email: [email protected]
Phone:+351 21 841 3066
Toll-Free #:Not available
SMS: Not available
Restaurant
Email: [email protected]
Phone:+351 21 841 3066
Toll-Free #:Not available
SMS: Not available
Spa
Email: [email protected]
Phone:+351 21 841 3051
Toll-Free #:Not available
SMS: Not available
What time is breakfast served at hotel Neya Lisboa?
Breakfast is served daily from 07:00 to 10:30.
The breakfast is served in Viva Porto Restaurant.
We can also serve breakfast in room upon request.
The breakfast is served in Viva Porto Restaurant.
We can also serve breakfast in room upon request.
What time is the check in at Neya Lisboa hotel ?
Standard check-in time is anytime after 14h. Even very late at night
Early check-in is subject to availability and not guaranteed.
If your room is read,y you can check-in early without extra charge.
We can guarantee early check-in upon payment of one extra night fee.
Early check-in is subject to availability and not guaranteed.
If your room is read,y you can check-in early without extra charge.
We can guarantee early check-in upon payment of one extra night fee.
Is there a spa at Neya Lisboa hotel ?
Take a look at the spa details below:
• Day Spa Lisboa:
-Smoking not allowed/ Wheelchair not accessible/ Wheelchair ramp/lift available
- Pregnancy friendly
-Open to public
-Guest price: 75 EUR /hour
-Minimum age 18 year(s)
-Reservation is mandatory
- Provided: Bathrobe and slippers.
- Not provided: Swimsuit and swim cap.
- Not mandatory: Bathrobe, slippers, swimsuit and swim cap.
- Facilities: Massage, shower and Hydromassage bathtub.
- Spa Menu: Link
- Click here for more details
• Day Spa Lisboa:
-Smoking not allowed/ Wheelchair not accessible/ Wheelchair ramp/lift available
- Pregnancy friendly
-Open to public
-Guest price: 75 EUR /hour
-Minimum age 18 year(s)
-Reservation is mandatory
- Provided: Bathrobe and slippers.
- Not provided: Swimsuit and swim cap.
- Not mandatory: Bathrobe, slippers, swimsuit and swim cap.
- Facilities: Massage, shower and Hydromassage bathtub.
- Spa Menu: Link
- Click here for more details
Is there a restaurant in Neya Lisboa hotel ?
Definitely, Neya Lisboa has a restaurant:
• Restaurant Viva Lisboa:
• European, Fine Dining
• Open on Mon, Tue, Wed, Thu and Fri.
• Open all year.
• Opening times:
• Mon: from 12:30 to 15:00.
• Tue: from 12:30 to 15:00.
• Wed: from 12:30 to 15:00.
• Thu: from 12:30 to 15:00.
• Fri: from 12:30 to 15:00.
• Price range: $$
Restaurant Viva Lisboa menu
Restaurant Viva Lisboa drink list
Restaurant Viva Lisboa website
• Open for hotel residents and visitors.
• Lunch boxes are available upon request.
• Max capacity: 50 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• High chairs
• No dress code is required
• Restaurant Viva Lisboa:
• European, Fine Dining
• Open on Mon, Tue, Wed, Thu and Fri.
• Open all year.
• Opening times:
• Mon: from 12:30 to 15:00.
• Tue: from 12:30 to 15:00.
• Wed: from 12:30 to 15:00.
• Thu: from 12:30 to 15:00.
• Fri: from 12:30 to 15:00.
• Price range: $$
Restaurant Viva Lisboa menu
Restaurant Viva Lisboa drink list
Restaurant Viva Lisboa website
• Open for hotel residents and visitors.
• Lunch boxes are available upon request.
• Max capacity: 50 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
• High chairs
• No dress code is required
Is there a parking at Neya Lisboa hotel ?
Our parking costs 20 EUR/night.
Valet parking: NO
Not bookable
We have an EV charging station, the cost applies per charge and it depends on your subscription plan with the provider.
Valet parking: NO
Not bookable
We have an EV charging station, the cost applies per charge and it depends on your subscription plan with the provider.
Is the reception at hotel Neya Lisboa open 24/7?
The front desk is open 24/7
Are rooms in the Neya Lisboa hotel equipped with fridge or mini bar?
We do not offer fridge or mini bar services in this property.
How to apply for a job or internship at Neya Lisboa hotel ?
Thank you for your interest, please feel free to contact the Human Resources Department.
E-mail: [email protected]
Phone: +351 21 841 3051
E-mail: [email protected]
Phone: +351 21 841 3051
Is there a car rental service at the Neya Lisboa hotel ?
Here are all the items available for rent:
Available for free:
Bike
Umbrella
External services:
- For Electric bike rental, we recommend Front Office Lisboa.
You can contact them directly at
• +351 21 310 1800
- For Portable wifi rental, we recommend Front Office Lisboa.
You can contact them directly at
• +351 21 310 1800
- For Car rental, we recommend Front Office Lisboa.
You can contact them directly at
• +351 21 310 1800
- For Motor scooter rental, we recommend Front Office Lisboa.
You can contact them directly at
• +351 21 310 1800
Available for free:
Bike
Umbrella
External services:
- For Electric bike rental, we recommend Front Office Lisboa.
You can contact them directly at
• +351 21 310 1800
- For Portable wifi rental, we recommend Front Office Lisboa.
You can contact them directly at
• +351 21 310 1800
- For Car rental, we recommend Front Office Lisboa.
You can contact them directly at
• +351 21 310 1800
- For Motor scooter rental, we recommend Front Office Lisboa.
You can contact them directly at
• +351 21 310 1800
May we leave our luggage before check in, at Neya Lisboa hotel ?
Secure luggage storage is available for all our guests for free before check-in and after check-out.
Can Neya Lisboa hotel arrange special requests like wine, birthday cake, flowers, decoration, etc. ?
We are able to accommodate special requests
The following items are available:
- Champagne
- Wine
- Birthday cake
- Cake
- Fruit basket
- Flowers
The following items are available:
- Champagne
- Wine
- Birthday cake
- Cake
- Fruit basket
- Flowers
Are there any discount codes at Neya Lisboa hotel ?
We do not have any promo code available.
Is there a bar at Neya Lisboa hotel ?
Take a look at our bar details below
NEYA Lounge Bar:
• Lounge bar
• Smoking not allowed/ Wheelchair accessible
• Open 7/7
• Open from 11:00 to 23:00
• Open to public
• Pets are not accepted in the bar
• Food served
• No age restriction
• No live entertainment
• No dress code is required
• Free services: TV, Big screen and Sports broadcast
• No happy hour
- Have a look at our menu
NEYA Lounge Bar:
• Lounge bar
• Smoking not allowed/ Wheelchair accessible
• Open 7/7
• Open from 11:00 to 23:00
• Open to public
• Pets are not accepted in the bar
• Food served
• No age restriction
• No live entertainment
• No dress code is required
• Free services: TV, Big screen and Sports broadcast
• No happy hour
- Have a look at our menu
Is there a swimming pool at Neya Lisboa hotel ?
We don't have a swimming pool
Does Neya Lisboa hotel provide shuttle services to and from airports ?
We do not offer shuttle services.
What is Neya Lisboa hotel star rating ?
Our hotel is part of Neya Hotels.
- Star rating: 4 stars.
- Service category: Midscale.
More info here
- Star rating: 4 stars.
- Service category: Midscale.
More info here
What is the cancellation policy for Neya Lisboa hotel ?
Our cancellation policies vary by season.
From November to March, cancellation is free up to 48 hours before arrival.
From April to June and September to October, it’s free up to 5 days before.
From July to August, it’s free up to 72 hours before.
A 100% charge applies year-round for no-shows, early departures or after the above deadlines.
From November to March, cancellation is free up to 48 hours before arrival.
From April to June and September to October, it’s free up to 5 days before.
From July to August, it’s free up to 72 hours before.
A 100% charge applies year-round for no-shows, early departures or after the above deadlines.
