It is not possible to accumulate Vouchers. If the face value of the voucher exceeds the amount of the selected service, there will be no refund or credit of the remaining amount; |
The use of the voucher is subject to prior reservation and availability of the desired service; |
Accommodation, restaurant or Spa reservations should be made by email to the Bookings Department at [email protected] or by telephone to +351218413051 |
Mandatory presentation of the physical voucher at check-in, restaurant or spa. |
NEYA Hotels is not responsible for the eventual misuse of the voucher, so in case of loss or misplacement the value will be considered lost; |